FAQ
Bookings/reservations can be made either through our website or over a phone call. In addition to it, we actively respond to any booking enquiries on our social media handles i.e. Facebook and Instagram too.
The make and model depends upon the availability of the vehicles. We’d be happy to cater for your preference if available.
You have to be over 21 years old.
You will need to present a valid Australian driving licence and a credit/debit card in the renter’s name. (Please Note : There are further requirements for International Drivers License holders)
Our payment options are either a credit card or a debit VISA /Mastercard
Only an authorised driver is allowed to drive the rental car.
For each rental car, two authorised drivers (including the renter) can be nominated without any extra cost. In order to nominate any additional authorised driver, a fee of 15$ per day will be added to the rental cost.
You will need a full driving licence. Provisional and Learner’s Permit holders will not be eligible to Hire a Car.
You can rent a car with a valid International Drivers License that includes a photo of yourself. You will also have to present your passport with your licence. However, you will not be able to rent a car if your driver’s licence is in another language other than English unless you present an International Driver’s Permit or a professional translation of the licence along with it.
You can call us directly on our number or send us an email with the booking reference number.
Yes, we do provide child seats upon request at an additional per day charge. (Please Note: It is your responsibility to make sure the child seat is properly and safely installed in the car.)
All our vehicles will be thoroughly cleaned before renting, we have contact less payment options available and we will be strictly following States protocol for all the covid guidelines that are required to safely conduct the business.
You should contact the Police in case of an accident and fill out the incident report form available on the car. In case of vehicle breakdown, please contact us.